bet365 is legal to players in the US aged 21+ and available to play in 7 states, with Colorado, New Jersey, Iowa, Kentucky, Ohio, Virginia, and Louisiana all accessible to residents in those areas.

For example, Bet365 was taken to court for refusing to pay over 1 million in winnings to a horse bettor in Northern Ireland in 2024. The company refused a payout of 54,000 to a customer in England in 2024, a case which was still ongoing in 2024.